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CRIS

PRODUCT OVERVIEW

Know what happened to your revenue. Know what needs attention. Know what happens next.

A patient is seen. A claim is sent. A payer decides what to pay.

Between those three moments, a lot can go wrong.

CRIS helps healthcare organisations see what is happening across the revenue cycle, understand what needs attention, and make sure the right person takes the next action.

CRISRevenue Cycle OverviewCurrent period
Expected Revenue$8.4MCurrent period
Cash Collected$6.9M82% realised
Outstanding A/R$1.5M433 open claims
Denial Exposure$284K107 claims
Collections trendJan–Jun
$7M$6M$5M$4MJanFebMarAprMayJun
01See where money is getting stuck.
02Understand why something happened.
03Know what needs attention now.
04Make ownership clear.
05Give management one clear picture.

VISIBILITY

Revenue problems are often hard to see until they have already become expensive.

Most healthcare organisations already have systems for billing, claims, payments and patient records.

The problem is that the information is scattered across different systems, reports, spreadsheets, teams and people.

CRIS brings those questions into one controlled environment.

Request a Demo
Revenue Control TowerWhat needs attention now
Current operating view
Revenue requiring attentionBy issue type
Management questions Was this claim paid correctly? Why was it denied? Who is responsible for it? Is this happening once, or is it a pattern?

INVESTIGATE

Do not just show the problem. Help people understand the reason behind it.

Knowing that revenue is delayed is only the beginning. CRIS helps users investigate the cause.

01

See where money is getting stuck.

CRIS helps you identify claims and revenue-cycle activity that may need attention before they disappear into routine reporting.

Instead of waiting until the end of the month to discover that something went wrong, you can see the issue while there is still time to act.

Denial exposureBy payer group
Horizon Health PlanSummitCareBlueRiver HealthMetroChoice $118K$74K$53K$39K
Revenue issueDenied claim requires follow-up
High
DetectedSep 15
AssignedSep 16
Followed UpToday
ResolvedPending
ClosedPending

ACTION

Make ownership clear.

One of the easiest ways for revenue problems to remain unresolved is for everybody to assume somebody else is handling them.

CRIS helps make responsibility visible.

Detected → Assigned → Followed Up → Resolved → Closed

That means fewer problems disappear into email, spreadsheets, verbal follow-up or memory.

CONTROL

CRIS follows the revenue journey from beginning to end.

The process is easier to understand when you think about it as a simple journey.

01Information comes into CRIS.
02CRIS checks the information.
03CRIS connects related information.
04CRIS identifies what may need attention.
05CRIS turns findings into work.
06CRIS shows management what matters.
Revenue storyClaim CLM-10482
Connected record
Submitted$8,500Sep 03
Denied$1,000Sep 09
AssignedSarah MitchellSep 16
Follow-upIn progressDue Sep 22
OutcomePendingNot confirmed
Do not build management decisions on information that has not first been checked.Instead of six disconnected records, management can see one revenue-cycle story.

ONE PLATFORM

One platform. Four management perspectives.

CRIS provides different ways of looking at the same revenue-cycle information depending on the question being asked.

CORE

What should leadership know right now?

CORE provides a management-level view of revenue-cycle performance.

Collected$6.9M
Outstanding$1.5M
Denial exposure$284K

TRUSTED MANAGEMENT INFORMATION

CRIS is not just a dashboard.

A dashboard can tell you that something happened. CRIS is designed to go further.

Information→Issue→Reason→Owner→Action→Evidence→Outcome

That means a manager should be able to move from seeing a problem to understanding what is happening behind it.

CRIS does not pretend to know what the evidence cannot prove.

01Something unusual has been detected.
02This needs investigation.
03The issue has been validated.
04The financial outcome has been confirmed.

That distinction creates more trustworthy management information.

BUILT FOR DECISIONS

Built for people who need answers, not just reports.

CRIS allows these teams to work from the same underlying facts, while giving each team the view it needs.

Healthcare executivesSee where revenue may be delayed, exposed or unresolved without working through operational detail.
Revenue-cycle leadersUnderstand workloads, denials, follow-up, outstanding items and where the process is slowing down.
Finance teamsSee collections, payments, reconciliation issues, outstanding balances and financial questions requiring investigation.
Billing and operations teamsKnow what needs action, who owns it and what needs to happen next.
Audit, risk and control teamsTrace important findings back to the information and actions behind them.

THE OUTCOME

The outcome CRIS is designed to create

Greater visibility. Clearer accountability. Better control of the revenue cycle.

Management OverviewRevenue cycle control
Updated today
Revenue collected$6.9M
Outstanding A/R$1.5M
Open actions63
Resolved this month142
Revenue performanceSix-month movement

SEE CRIS IN CONTEXT

See CRIS working with a real revenue-cycle problem.

The easiest way to understand CRIS is not to read another feature list.

Bring us a revenue-cycle problem your organisation struggles to explain clearly.

We will show you how CRIS can move from the underlying information to the issue, the action and the management view.

Request a CRIS Demonstration