CONTACT CRIS

Have a question about CRIS? Start with what you are trying to understand or solve.

You may be evaluating CRIS for your organisation, looking for pricing, reviewing security, preparing a procurement exercise, exploring a partnership or simply trying to understand whether the platform fits your needs.

You do not need to know which CRIS module you need before contacting us.

Tell us what you are trying to achieve, what is getting in the way today, or what information you need from us.

We will route your enquiry to the right conversation.

Start an Enquiry Request a Demo

CRIS Enquiry RouterChoose the conversation

What would you like to talk about?

One formRight contextRight conversation

CHOOSE THE CONVERSATION

What would you like to talk about?

Select the route that best matches what you need. Each option uses the same enquiry form, with the context preselected so CRIS can route the conversation appropriately.

GENERAL ENQUIRY

For questions about CRIS, the website, available resources or anything that does not fit another category.

Good for:

Product questions
Website enquiries
General information
Finding the right CRIS contact

Ask a General Question

NOT SURE WHICH OPTION TO CHOOSE?

You do not need to diagnose the conversation before contacting us.

Choose General Enquiry and briefly explain what you need.

We will direct the enquiry appropriately.

The purpose of the categories is to help CRIS respond properly, not to make you figure everything out yourself.

Start a General Enquiry →

BEFORE YOU CONTACT US

A little context helps us give you a more useful response.

You do not need to prepare a formal requirements document.

Where relevant, simply tell us:

What your organisation is trying to improve What problem you are currently experiencing What information you need from CRIS Whether you are exploring, evaluating or actively procuring a solution Whether multiple facilities or organisations are involved Any important timing considerations

That is usually enough to begin.

PLEASE DO NOT SEND PATIENT INFORMATION

This website is not a channel for submitting patient or claims data.

Do not enter or attach patient names, dates of birth, medical record numbers, claim-level clinical information, screenshots containing patient information or other sensitive healthcare data through the public contact form.

If an evaluation or implementation later requires controlled data exchange, an appropriate process should be agreed separately.

CONTACT FORM

Tell us what you need.

Full name *

Your name.

Work email *

Use the email where you want us to respond.

Organisation *

Hospital, health system, RCM organisation, company or other organisation.

Role / job title

Optional, but useful for understanding the context of your enquiry.

Telephone

Optional.

Country / region

Helps us understand your operating context.

Enquiry type *

Select one:

Preferred next step

Optional.

What would you like to discuss? *

Briefly explain the problem, question or conversation you would like to have.

You do not need to use revenue-cycle or technical terminology.

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WHAT HAPPENS AFTER YOU CONTACT CRIS?

Your enquiry should not disappear into a generic inbox.

The next step should reflect what you actually need, whether that is an answer, a document, a demonstration, a security review or a more structured procurement discussion.

We review the enquiry

We identify what you are trying to achieve and the type of conversation required.

We route it appropriately

Commercial questions should reach the commercial conversation.

Security questions should reach the security conversation.

Technical questions should reach the appropriate technical discussion.

We respond with the next useful step

That might be an answer, a document, a call, a demonstration or a more detailed review.

The conversation develops from your need

You should not have to repeat the same background every time the enquiry moves to another person.

IF YOU ARE EVALUATING CRIS

You do not have to begin with a sales call.

Depending on where you are in your evaluation, you can first explore:

ProductUnderstand what CRIS does.

Explore the Product →

How CRIS WorksFollow the journey from source information to accountable action.

See How CRIS Works →

Security & TrustReview how CRIS approaches access, identity, evidence and production readiness.

Review Security & Trust →

PricingUnderstand the CRIS commercial structure.

View Pricing →

ResourcesUse the buyer education centre before speaking with us.

Explore Resources →

FOR BUYERS WHO NEED MORE THAN A DEMO

CRIS can support a more structured evaluation.

If your organisation requires security review, technical assessment, procurement documentation, commercial evaluation or formal due diligence, tell us at the beginning.

We can structure the conversation around the people who need to approve the decision rather than treating every enquiry as a standard product demonstration.

Start a Procurement Enquiry

BRING US THE QUESTION YOU CANNOT ANSWER EASILY TODAY.

Bring us that question.

Perhaps revenue is delayed and nobody can clearly explain why.

Perhaps the same denial keeps returning.

Perhaps management sees the result but cannot trace the cause.

Perhaps finance suspects money is being lost but cannot prove where.

Perhaps teams are working hard but management cannot see what remains unresolved.

Then see whether CRIS can help make the answer easier to see, understand and act on.

Request a CRIS Demo Start an Enquiry

Have a question about CRIS? Start with what you are trying to understand or solve.

What would you like to talk about?

For questions about CRIS, the website, available resources or anything that does not fit another category.

If you want to see how CRIS works using a real revenue-cycle problem or management question.

For organisations considering CRIS and wanting to understand licensing, modules, implementation, deployment options or commercial terms.

For organisations interested in working with CRIS rather than purchasing it solely for their own use.

For security, privacy, information-governance or deployment questions.

For questions about how CRIS may connect with your organisation's current environment.

For organisations formally evaluating CRIS through procurement, vendor management, risk assessment or due diligence.

You do not need to diagnose the conversation before contacting us.

Tell us what you need.

Your enquiry should not disappear into a generic inbox.

We review the enquiry

We route it appropriately

We respond with the next useful step

The conversation develops from your need

You do not have to begin with a sales call.

CRIS can support a more structured evaluation.

Bring us that question.