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CRIS

REVENUE CYCLE INTELLIGENCE, OPERATIONS & CONTROL

See where your revenue is getting stuck — and know what to do next.

CRIS gives healthcare organisations one clear view of what has been billed, what has been paid, what is delayed, what has been denied, and what still needs attention.

Instead of chasing reports, spreadsheets, emails and different people for answers, your team can see the full picture in one place.

From billing to payment, CRIS helps you follow the money.

CRISRevenue OverviewJune 2026
Revenue billed$4.84M+5.1% vs May
Cash collected$4.11M84.9% conversion
Outstanding A/R$1.26M$318K > 90 days
Denied claims6.4%312 claims
Revenue performanceBilled vs collected
JanFebMarAprMayJun
BilledCollected
Revenue coming inSee what has been billed and collected.
Money still outstandingSee unpaid balances before they quietly age.
Denied claimsKnow what was denied and whether anyone is following up.
Work that needs attentionSee the owner, deadline and next action.

THE BUSINESS PROBLEM

Money can be lost long before anyone realises there is a problem.

A patient receives care. A bill is created. A claim is sent. A payment comes in. Everything may appear normal.

But behind the scenes, the insurer may have paid less than expected, a claim may have been denied, an unpaid balance may be ageing quietly, or a problem may have been noticed but never followed through to closure.

The difficult part is not simply finding a problem. It is knowing what happened, why it happened, who is responsible, and whether it has actually been resolved.

Explore the Product →
CareBillClaimPayment
Claim 104892$18,450 billedUnitedCare PPO
Payer response$13,920 paid$2,850 adjusted · $1,680 denied
Needs attention$1,680 unresolvedAppeal due in 4 days · owner assigned

FROM ASSUMPTION TO EVIDENCE

Move from “we think” to “we can see.”

Before CRIS

“We think collections are improving.”

“We think the billing company followed up.”

“We think that payment was correct.”

“We think someone is handling it.”

With CRIS See what was billed. See what was paid. See what is still outstanding. See who owns the next action. See whether the issue was actually closed.

INVESTIGATE THE CAUSE

One place to understand the financial health of your revenue cycle.

CRIS turns everyday billing and payment information into a clear management view.

You should not need to become a billing expert to understand what is happening to your revenue.

How much money did we bill? How much did we actually receive? What has not been paid? Why has it not been paid? What still needs my attention?

Not with another pile of reports. With one clearer picture.

CRISRevenue investigationUnitedCare PPO
Outstanding balance$426,800+11.2% over 90 days
Denied value$118,45062 active claims
Open follow-ups8719 overdue
Where is the exposure concentrated?Outstanding balance by payer
UnitedCare$426.8K
BlueCross$344.6K
Aetna$258.1K
Cigna$190.4K
What is driving it?Top denial reasons
Missing authorization31
Documentation required18
Coding review9
Timely filing4
Largest concentrationUnitedCare · Cardiology · 31 claims

FROM INSIGHT TO ACTION

CRIS is not another dashboard that only tells you what happened.

Seeing a problem is useful. Knowing what caused it is better. Knowing who must act is better still. And knowing whether the action was completed closes the loop.

CRIS is designed to connect:

What happened→Why it happened→What needs attention→Who owns it→What happens next→Whether it was resolved
See How CRIS Works
Revenue issueClaim 104892High priority
IssuePartial denial
Value$1,680
OwnerEmily Carter
DueSep 22
  1. DetectedPayer denial received
  2. AssignedEmily Carter · Denials
  3. Follow-upSupporting documentation requested
  4. ResolutionOutcome pending

CONTROL & ACCOUNTABILITY

Important financial decisions deserve evidence you can follow.

CRIS is designed so important results do not appear as unexplained numbers.

01Source

See where the information came from.

02Check

Understand what rule or check was applied.

03Action

See who reviewed or acted on an issue.

04Change

Understand what changed and why.

05Outcome

See whether the matter was resolved.

CRIS also limits access to sensitive patient informationso people see what they need for their work without exposing patient identity unnecessarily.Explore Security & Trust →

ONE FINANCIAL STORY

Everyone can work from the same facts without needing the same view.

One financial story. Different views for the people who need to act on it.

Healthcare leadership

See where revenue is delayed, where attention is needed and what management should ask about.

Finance

Understand payments, outstanding balances, reconciliation issues and financial exposure.

Revenue cycle teams

See claims, denials, unpaid balances, follow-up work and operational bottlenecks.

Billing teams

Know what requires action and what still needs correction or follow-up.

Audit and controls

Trace important numbers and actions back to the supporting evidence.

Multi-facility organisations

Compare performance across locations without losing the context behind the numbers.

WORK WITH WHAT YOU ALREADY USE

CRIS works alongside the systems you already use.

CRIS is not designed to force healthcare organisations to abandon their existing billing, practice-management or clinical systems.

Instead, it provides a clearer layer of revenue visibility, control and follow-up around the information those systems already produce.

Billing systemPractice managementPayer filesSpreadsheets
→
CRISVisibility · Control · Follow-up

MANAGEMENT VIEW

The most expensive revenue problems are often the ones that quietly become normal.

A denied claim that no one follows up. An unpaid balance that keeps ageing. A recurring problem that everyone has learned to work around. CRIS is designed to make them harder to ignore.

CRISManagement workspaceJune 2026
Collected$4.11M84.9% of billed
A/R > 90 days$318K+8.7% vs May
Denied value$246K6.4% denial rate
Open actions4311 overdue
Outstanding A/R ageingWhere unpaid revenue is accumulating
0–30$482K
31–60$276K
61–90$184K
90+$318K
Denied value by reasonTop drivers this month
Authorization$84K
Documentation$63K
Coding$46K
Timely filing$30K

QUESTIONS

What healthcare teams usually ask before a demonstration.

A demonstration is the easiest way to understand how CRIS would fit your current revenue-cycle environment.

What exactly is CRIS?

CRIS is a web-based platform that helps healthcare organisations understand and manage what happens to their revenue from billing through payment and follow-up.

Does CRIS replace our billing system or EHR?

No. CRIS is designed to work alongside the systems that already produce your revenue-cycle information.

Does CRIS automatically recover money?

CRIS helps identify, organise and manage issues that may affect revenue. Whether an amount is actually recoverable depends on the underlying facts, contracts, payer rules and follow-up outcome.

Can CRIS show us why revenue is delayed?

Where the required information is available, CRIS can help connect delays and exceptions to the underlying claim, payment, denial, workflow or follow-up information.

Can different teams use CRIS?

Yes. Management, finance, revenue-cycle teams, billing operations and control functions can work from the same governed information while seeing the context relevant to their work.

Does everyone see patient information?

No. CRIS is designed to limit direct patient identity to situations where it is genuinely needed and authorised.

Is CRIS only for large hospitals?

No. The platform is intended to support healthcare organisations that need stronger visibility and control over their revenue cycle. The appropriate setup depends on the organisation’s size, operating model and needs.

How do we know whether CRIS fits our organisation?

A demonstration is the easiest way to understand how CRIS would fit your current revenue-cycle environment.

SEE CRIS WORKING

You should not have to wait until month-end to discover that revenue has gone missing, stalled or unresolved.

See where the money is. See what needs attention. See who needs to act. See what happens next.

Request a CRIS Demo Bring one revenue-cycle problem. We will show you how CRIS helps make it visible.