GENERAL ENQUIRY
For questions about CRIS, the website, available resources or anything that does not fit another category.
Good for:
- Product questions
- Website enquiries
- General information
- Finding the right CRIS contact
CONTACT CRIS
You may be evaluating CRIS for your organisation, looking for pricing, reviewing security, preparing a procurement exercise, exploring a partnership or simply trying to understand whether the platform fits your needs.
You do not need to know which CRIS module you need before contacting us.
Tell us what you are trying to achieve, what is getting in the way today, or what information you need from us.
We will route your enquiry to the right conversation.
CHOOSE THE CONVERSATION
Select the route that best matches what you need. Each option uses the same enquiry form, with the context preselected so CRIS can route the conversation appropriately.
GENERAL ENQUIRY
Good for:
PRODUCT DEMONSTRATION
You do not need to prepare a detailed technical brief.
Tell us what you currently struggle to see, understand or control, and we can shape the conversation around that problem.
Examples:
COMMERCIAL & PRICING
We can discuss:
PARTNERSHIP
This may include technology providers, consultants, healthcare organisations, service providers and other potential partners.
Possible conversations include:
SECURITY & PRIVACY
This route is intended for security teams, privacy teams, compliance functions, risk teams and technical reviewers who need a more detailed conversation before approving CRIS.
Topics may include:
TECHNICAL ENQUIRY
You do not need to have the technical solution worked out before contacting us.
Tell us what systems, files or processes you currently use and what you are trying to achieve.
Topics may include:
PROCUREMENT & DUE DILIGENCE
We can coordinate the information required for your review.
This may include:
NOT SURE WHICH OPTION TO CHOOSE?
Choose General Enquiry and briefly explain what you need.
We will direct the enquiry appropriately.
The purpose of the categories is to help CRIS respond properly, not to make you figure everything out yourself.
Start a General Enquiry →CONTACT FORM
WHAT HAPPENS AFTER YOU CONTACT CRIS?
The next step should reflect what you actually need, whether that is an answer, a document, a demonstration, a security review or a more structured procurement discussion.
We identify what you are trying to achieve and the type of conversation required.
Commercial questions should reach the commercial conversation.
Security questions should reach the security conversation.
Technical questions should reach the appropriate technical discussion.
That might be an answer, a document, a call, a demonstration or a more detailed review.
You should not have to repeat the same background every time the enquiry moves to another person.
IF YOU ARE EVALUATING CRIS
Depending on where you are in your evaluation, you can first explore:
FOR BUYERS WHO NEED MORE THAN A DEMO
If your organisation requires security review, technical assessment, procurement documentation, commercial evaluation or formal due diligence, tell us at the beginning.
We can structure the conversation around the people who need to approve the decision rather than treating every enquiry as a standard product demonstration.
Start a Procurement EnquiryBRING US THE QUESTION YOU CANNOT ANSWER EASILY TODAY.
Perhaps revenue is delayed and nobody can clearly explain why.
Perhaps the same denial keeps returning.
Perhaps management sees the result but cannot trace the cause.
Perhaps finance suspects money is being lost but cannot prove where.
Perhaps teams are working hard but management cannot see what remains unresolved.
Then see whether CRIS can help make the answer easier to see, understand and act on.